police say 23-year-old paul ciancia walked into the terminal, pulled out a semiautomatic rifle and started shooting. >> i just saw the gun. and i was just terrified. like everybody else was. we were all just on the ground. >> reporter: 39-year-old tsa officer hernandez was killed. federal agents brought food to their home and neighbors say they're shocked. >> my heart goes out to them. i pray that the lord will give them peace and strength to go through this. >> reporter: the head of the tsa will arrive here later today to meet with hernandez's family and other agents wounded in the shooting. in a note he called himself a pissed off patriot. and believed his constitutional rights were being violated by the searches. >> the text message was a message to the little brother. the way it was written. it had concern about it. it was brought to our attention. >> reporter: his roommates never suspected he was capable of such violence. more than 1500 flights arriving and departing were disrupted yesterday during this shooting. because of the shooting after math. now jet blue is actually moving thei